A Guide for Tenants
Frankton Rentals helps you to find the most suitable rental property for your needs. If you are living in one of our Managed Properties then we will help you from Check In to any issues that may arise at the property, through to inspections and Check Out and completing your Tenancy.
How to rent one of our properties:
Upfront Payments:
1 x weeks rent in advance
Security Bond 4 weeks rent (refundable) - if no claim is made against it on check out
The tenancy agreement is a legally binding document, so we want you to understand it before signing, and to be clear on who does what once you have moved in. A Residential Tenancy Agreement allows a tenant to take 'possession' of a property for a limited period of time on certain conditions, including the payment of rent.
There are two types of residential tenancy agreements:
PERIODIC TENANCY - an agreement for an indefinite period until it is lawfully terminated by either party or by the Residential Tenancies Tribunal.
FIXED TERM TENANCY - a specific time agreed upon at the beginning of the tenancy (usually three, six or twelve months). The duration of the tenancy is guaranteed for you, but you are also legally responsible for the rent until the end of the tenancy – even if you decide you want to move out early.
When you sign the Residential Tenancy Agreement, we will give you a copy so that you have a record of each party's rights and responsibilities.
Condition of the Property at the beginning of the tenancy you will receive a copy of the Property Inspection Report. This records the condition of the property and the contents at the beginning of your tenancy. We will also attach photos of this inspection and they will be emailed to you, the owner and kept on file.
The Bond is paid by a tenant as a form of guarantee for the landlord against breaches of the Residential Tenancy Agreement. The amount of the bond is equivalent to 4 weeks rent. We lodge your Bond with Tenancy Services. The bond is held by Tenancy Services until the expiration of your tenancy and refunded to you when the following is complete:
Check In and Keys:
Once your payments have been made and the Tenancy Agreement signed then we can arrange a date and time to meet you at the property, complete the Property Inspection Report and Chattels List together and we can hand over the keys. You may not change any locks or other security devices without the written consent of the landlord. It's always an idea to have a spare key – just in case! If there are for example 3 people residing in the property, we give you the master key. At the end of your tenancy, all keys (even if you have had them copied yourself) must be returned to our office. You will need to keep paying rent until all keys are returned.
Now your new home is all organised for you to move into!
- Pre-Application forms for a property
- The Tenancy Agreement
- Reference Checks
- Check In & Inspection of the property
- Initial Payments
- Weekly payments by Automatic Payment
- Bond & additional Conditions
- Keys
- Check out & Inspection of the property
- Inspections (by us or the owner)
- Let Only Agreements & Terms
- Management Agreements & Terms
How to rent one of our properties:
- Search our properties, select which you would like to view.
- Drive past the property (do not go onto the property) and if you are still interested, please phone us with ideally 24 hours notice to arrange an appointment to view these properties. Most viewings are done during the day so you will need to arrange time off work as you would to visit your Doctor, Dentist, Accountant or Bank. This is your home, so its important you take time to view the right place. Both or all people intending to live at the property need to be present at the viewing.
- We will either give you or email a pre-application form. Complete it and sign (all parties on the lease) then either make an appointment to drop it into our office or scan and email it to us. ,You will need to supply Photo ID (Licence or Passport), references, your employment details and rental history. We will need 2 written references per tenant, a character and one from the most recent Rental Property Manager or Landlord/Owner.
- We confirm your employment, rent payment and tenancy history by calling your current and/or previous landlord or agent.
- If this is the first time you have looked for a rental property and you have no tenancy history we follow up alternative references, like employers or character references.
- We process all the pre-applications for the property – that includes checking references both written and a verbal check. We then make a final decision on the new tenants for the property.
- Once your application has been accepted, we arrange an appointment to sign your Tenancy Agreement. You pay the first week’s rent, 4 weeks Bond and a letting fee + GST into our Trust Account, and set up a weekly Automatic Payment for your rent.
Upfront Payments:
1 x weeks rent in advance
Security Bond 4 weeks rent (refundable) - if no claim is made against it on check out
The tenancy agreement is a legally binding document, so we want you to understand it before signing, and to be clear on who does what once you have moved in. A Residential Tenancy Agreement allows a tenant to take 'possession' of a property for a limited period of time on certain conditions, including the payment of rent.
There are two types of residential tenancy agreements:
PERIODIC TENANCY - an agreement for an indefinite period until it is lawfully terminated by either party or by the Residential Tenancies Tribunal.
FIXED TERM TENANCY - a specific time agreed upon at the beginning of the tenancy (usually three, six or twelve months). The duration of the tenancy is guaranteed for you, but you are also legally responsible for the rent until the end of the tenancy – even if you decide you want to move out early.
When you sign the Residential Tenancy Agreement, we will give you a copy so that you have a record of each party's rights and responsibilities.
Condition of the Property at the beginning of the tenancy you will receive a copy of the Property Inspection Report. This records the condition of the property and the contents at the beginning of your tenancy. We will also attach photos of this inspection and they will be emailed to you, the owner and kept on file.
The Bond is paid by a tenant as a form of guarantee for the landlord against breaches of the Residential Tenancy Agreement. The amount of the bond is equivalent to 4 weeks rent. We lodge your Bond with Tenancy Services. The bond is held by Tenancy Services until the expiration of your tenancy and refunded to you when the following is complete:
- Payment of rent up to the required date
- A satisfactory final check against the detailed written Property Inspection Report prepared at the beginning of the tenancy.
Check In and Keys:
Once your payments have been made and the Tenancy Agreement signed then we can arrange a date and time to meet you at the property, complete the Property Inspection Report and Chattels List together and we can hand over the keys. You may not change any locks or other security devices without the written consent of the landlord. It's always an idea to have a spare key – just in case! If there are for example 3 people residing in the property, we give you the master key. At the end of your tenancy, all keys (even if you have had them copied yourself) must be returned to our office. You will need to keep paying rent until all keys are returned.
Now your new home is all organised for you to move into!
